Is it possible to monitor the Robot utilization/productivity and the license utilization so that we can optimize the Bot usage?
Yes. The Resource Management Information in Enate tells you about the individual performance of robots (and people). You can see a robot’s utilization, productivity and error rate in Enate. Drilling down, you can see their busy times of day and week.
Can we also bill customers? E.g. X amount of hours charged based on bot uses?
We have the data in Enate to support this. Ultimately, the UiPath logs give you great data about precisely what the robot did, and Enate gives your business context data about why and for which internal (or external) customer.