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Custom card not showing

Hello Enate Community,

So I solved my own problem, but I will post this here in case someone else has the same issue.

my issue was that i added a self service card NOT a Work Manager Card so it did not show when I continued on in the tutorial.
I do not know if this is by design or if this is an error.

Just thought I would mention this in the hopes that someone can benefit from it in the future,


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system should not allow you to add self service card to case/action… but ticket does show up in mobile device… you can add self service card over there and test this out same in mobile device…