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Creating & Editing Service Lines

To create an entirely new Service Line in Builder, click on the ‘+’ icon on the Service Line.

In the resulting popup, enter a name and a description for the Service Line.

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Subsequent Editing:
To edit a Service Line’s settings, click on the edit icon beside the service line name in the header. Make desired changes in the resulting popup and click OK to save changes.

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Note: This can include deletion of the Service Line.

Please note the following:
• When changing any information, the changes take effect in all related work items immediately upon hitting ‘Save’.
• Deletion of these items is a soft-deletion only (effectively retiring). Work Items which are running at the time will not be adversely impacted and can continue to run through to completion. The ability to start any new work items after the point of deletion will cease however.